AHA E-Learning Course Completion Certificate FAQS
How do I show I completed the online course?
- After successfully completing the online course you will receive a Certificate of Completion.
- Go to elearning.heart.org/certificates.
- In the “Completion Certificates” column, click the mail icon to email your certificate or click the download icon to download your certificate and print.
Can I reprint my certificate?
- Yes. Go to elearning.heart.org/certificates.
- In the “Completion Certificates” column, click the download icon to download your certificate and print.
I think I passed the course, but I cannot access or print my certificate.
- One of your required exercises has not been completed.
- Go to elearning.heart.org/mycourse
- In the “Active Courses” section, select the course in question.
- Scroll down the course home page and make sure that all of the required modules have been completed.
- After you verify that all of your required exercises, including the evaluation, are complete, click the “Course Homepage” link.
- Your certificate should now be available at elearning.heart.org/certificates.
How do I see the date I completed a course?
- The date you completed your course is displayed in your Completed Courses.
- Go to elearning.heart.org/mycourse.
- In the “Completed Courses” section, you will see the date you completed the course.
Why is the name on my Course Completion Certificate incorrect?
- The name on your account when you register on the site is the name that will appear on your Course Completion Certificate.
Can two people share an account?
- No. Your account is unique to your email address and only one person’s name can be listed on any account.
How long is the certificate for my online course valid in order to take a skills session?
- The certificate from the online course is valid for up to one year from the completion date in order to participate in a Skills Session. However, you should review the information in the online course within a few days prior to participating in a Skills Session. In some circumstances, completing an online course more than a few days prior to a Skills Session has prevented students from being successful in those Skills Sessions.